- Nov 15, 2017 9:00am - 12:00pmMaryland Works, 10270 Old Columbia Rd., Suite 100 Columbia MD 21046
- Nov 21, 2017 9:00am - 11:30amCommunicating and Managing Across Generations(closed event)Towson/ University/Lifebridge Health, Towson, MD
- Dec 7, 2017 9:00am - 9:00am
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Registration: firstname.lastname@example.orgMaryland Works, 10270 Old York Road, Suite 100, Columbia, MD 21046
- Nov 15, 2017 9:00am - 12:00pm
Category Archives: Presentation
Unless you work with people who were raised exactly as you were raised, went to your school, and had the same financial advantages or disadvantages you did – there are going to be areas where you think differently and have different perspectives and ideas. That can lead to friction.
We all have an internal sense that there is a binary choice when confronted with a threat or an uncomfortable situation. This is known as the fight or flight response. When feeling threatened by people or things that create a sense of danger, we choose to fight and take on the threat or depart – to live another day.
The use of humor is especially tricky. Humor can unlock an audience’s receptivity. It grabs people’s attention. Touching the heart, the funny bone and the brain improves the likelihood that your message will be more effectively delivered. But if you have to point out that you were ‘just kidding” or ‘being sarcastic’ – then your joke has missed the mark.
When you want to talk with your boss about something that is important to you, do you sometimes get the feeling that they just wish you’d stop talking?! Sure you’ve gotten on their calendar and are eager to have a challenging exchange on a topic that is important to you, it doesn’t seem like it’s all that interesting to your boss.
Small talk, cocktail chatter, kibitzing – it’s the communication basic for professional networking. A lot of people confess that they are not very good at it.
My older-younger brother reminded me that he and our younger brother used to watch and then ‘play’ Time Tunnel when they were little boys. A 1966 science fiction series on ABC that lasted only one season (but had 30 episodes) it starred James Darren and Robert Colbert as Tony and […]
In preparation for a recent presentation I met with the facilities manager at the site and got a tour of the building. When I asked about the emergency exits, her face lit up! “In all of my years working here, no one has ever asked me that question!” she said. […]
I was asked today by a program participant – “What should I do when I’m making a presentation and the executives in the room are texting and reading their messages?” If you’ve been in a training program that I’ve conducted, you’ve heard me ask people to put away the phones […]
I recently moderated a panel on diversity and inclusion. The people who spoke before me all talked about why this topic was critical to the success of the organization, why we were addressing it now, and their own professional take on both the topic and their role in making the […]
If someone goes to the trouble of asking you for your advice, they probably want to know what you really think. It’s true that there are people who want you to tell them what they want to hear (“Do I look fat in these jeans?”) but coddling is rarely asked […]