Category Archives: Skills

Not WHAT – HOW

When managers are not happy with employee performance, they often provide improvement feedback, advising the employee what they want to see. Sometimes it’s general: I want to see an improvement in your communication You need to improve your relationships with the finance department. I’d like to see more employee engagement. […]

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More Effective Conversations NOW

Most people are overly focused on getting work done and the interpersonal skills required to work well with other people well gets second (or third or fourth) billing. However, if you are looking to have more effective conversations, you can!

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Stop Being So Binary

When you ask ‘yes/no’ questions, you are often only looking for two possible answers. Sure – that’s more efficient. And everyone these days wants to be getting things done more quickly. But it limits the information you get before you even get it! And information is incredibly useful.

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Home Work Home Work Home Work Home – ME

If you are constantly seeking parity between work and home you may feel like you are on a quest in search of an elusive ‘holy grail’; it must exist out there somewhere!

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Show Them They Have Value

It doesn’t seem to matter what industry, organizational level, or number of years a manager has in their job; the biggest error I see the boss making is thinking that they need to have all of the answers. It’s not just exhausting for the boss, it’s counterproductive for the role […]

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Who Wants the Truth?

I’m delighted that these folks want to engage my services. They want to achieve their goals. They just don’t want to simply engagement my services …. they want our work together to be fast, pain free, easy, inexpensive and brilliant.

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Can You Disagree Without Being Disagreeable?

We seem to be ready to go to opposite corners these days. Managing conflict well requires a set of skills. How the issue is handled is often more critical than the issue itself. Learning how to speak your mind requires a clear set of some rules of engagement. No hitting, no spitting, no threats of bodily harm! You don’t have to pick up your ‘bat and ball’ and vow never to return. We all can manage friction better with some clear guidelines.

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Succeed with the Boss

With the pressures and constraints the boss is working with in our ‘get done more with less’ workplace, workers need to work together with their boss, not simply for their boss.

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Battle Better

Unless you work with people who were raised exactly as you were raised, went to your school, and had the same financial advantages or disadvantages you did – there are going to be areas where you think differently and have different perspectives and ideas. That can lead to friction.

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LOL: An Essential Skill

Do you have a good sense of humor? Most people think they do. But if you are feeling more stressed than usual these days, you may have to reexamine your answer.

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