Succeed with the Boss

Once upon a time (also known as the ‘old days’), companies operated from the top down. The boss told you what to do and you did it. Today, professionals are encouraged to show initiative and many don’t wait for the boss to make a decision or provide direction. With the pressures and constraints the boss is working with in our ‘get  done more with less’ workplace, workers need to work together with their boss, not simply for their boss.

What that requires from employees at every level is a skill set that allows them to manage the boss effectively. Effective communication is an essential part of managing another person. It doesn’t matter whether you are managing down, laterally, or up, and your organizational level won’t matter that much either. Managing a boss requires understanding the world in which they operate, their needs as an individual, their strengths and weaknesses, and the pressures and constraints they deal with on the job.

I provide one-on-one consulting with people who are work with a boss they find especially challenging. One client told me that in 25 years of work, they had never encountered this situation before. My response was “And now you have.” No matter how long you’ve been a professional, how old you are, or how varied you life experiences – there can be times when a new person or situation encountered can create a hurdle. It can be frustrating. It can even create anger, fear, or resentment. But wishing for things (them!) to be different is a poor strategy won’t create a satisfactory solution.

Some ideas about how can you develop this essential skill set and manage your boss more successfully:

  • Spend some time observing the boss. What do they well? What areas are they weak in?
    Then: Anticipate the weak areas so that they do not cause you a problem. If they are terrible at meeting deadlines, start asking for what you need earlier than when you actually need it.
  • Talk with your boss about goals. Learn about their priorities. Ask them to identify the critical issues in the department.
    Then: Ask how you can help the team with those things.
  • If your boss (or you) telecommute or spend a fair amount of time out of the office, you have less time for your relationship and more time for work. Your boss may have a lot of priorities and you are only a small piece of them. Make sure you have a regular time to connect.
    Then: Always have an agenda for your regular time together so you are getting information you need to have, not just receiving information.
  • Figure out your boss’s style, pace, energy and likes. Are they a morning person? Do they like reports, emails, voice mails or meetings? Are they fast paced or slow and methodical?
    Then: Match their energy. Every time you do, you are creating rapport.

To manage a boss successfully, the first step is to stop hoping for them to be a different person.

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Battle Better

I’ve seen an uptick in requests for training programs on how to have difficult conversation or manage conflict well. These topics have always been offered because they are a basic interpersonal skill that is called on for more in the workplace.

Unless you work with people who were raised exactly as you were raised, went to your school, and had the same financial advantages or disadvantages you did – there are going to be areas where you think differently and have different perspectives and ideas. That can lead to friction.

And that’s not even considering our current political times.

Can you increase your ability to be tolerant? By definition, tolerance requires difference so could you be more tolerant of those who don’t agree with you? If you vehemently oppose those who differ from you, you want to suppress them but if you tolerate them, you don’t try to.  And if you want to govie up on the whole thing – you might just work to avoid them. Not so easy to do at work

In the workplace politics, religion, and lifestyle choices are NOT topics that get the product or service out the door. But there are times when friction not only can’t be avoided, it needs to be dealt with effectively in order to get through it and on to the business at hand.

There are things we can do to reduce the vitriol and volume:

  • Why are you having the conversation? If there is no supportive purpose – beware.
  • Yelling doesn’t make the words any different. Aim for keeping the volume down and the tone civil.  Model the way you want others to speak to you no matter how the other person is talking. Civility and respect count for a lot.
  • State your view on the topic or issue. Don’t make it about the other person. If it’s your opinion, own it. If it’s how you heard it or interpreted it – say so.   Try using phrases like “I think,” I’d prefer,” or I’d like.”
  • Forget about selling your point of view. It is unlikely that any one is going to buy it. Don’t assume the other person will see or understand your point of view. Instead, aim to make it a learning conversation where you are asking questions to understand how they think the way that they do. You don’t have to agree but you can understand.
  • Forget about right and wrong. Binary choices create a win-lose proposition. Instead, think about what you hope to accomplish and move forward with a goal in mind.

You can be gracious and agree to disagree. You can be open and mention that you now have some new things to think about. If things get too difficult, you can take a break and go get a drink of water.

Always give yourself permission to end the interaction if you are feeling beaten up or disrespected. You don’t have to let friction or difficult conversations stop you from working well with others.

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LOL: An Essential Skill

Do you have a good sense of humor? Most people think they do.

But if you are feeling more stressed than usual these days, you may have to reexamine your answer.

Having a good sense of humor definitely helps cope with stress and can lead to overall improved heath. The actual act of laughing is an exhale, releasing your breath and the tension you may be holding on to. Sharing humor can be a bonding experience, connecting you with others and reducing the feeling of isolation. Joining others in finding humor in situations is a way to normalize your experience and can help stop the feeling of being overwhelmed by stressful things.

If you are feeling overly stressed, it’s NOT a good time to revisit Schindler’s List or spend too much time on social media if your feeds are full of news, opinion, and media feeds. However, just avoiding things that can amplify your stress isn’t enough. There are things you can DO that will improve you ‘stress-hardiness.’

Check the mirror. Are you smiling? While many people think their resting face in a smile, there are studies that reveal that the breakdown is 1/3 of the population smiles when at rest, 1/3 have a neutral expression, and 1/3 of us frown! So check the mirror and no matter what you see in the reflection, smile. Even if it feels phony, the benefits aren’t! Sometimes, a fake smile leads to a genuine smile.

Step back. Your perspective may be too close. There is a maxim in comedy that while it’s not funny when YOU slip on a banana peel, it is pretty funny when you see someone else slip on a banana peel. It’s not funny to you because you are too close to the situation. When you view things from a different (and more removed) perspective or give things some time, the situation can feel less catastrophic.

Reach out. Spend time with people who make you laugh. Sharing frustrations and worry with the goal of finding the humor in the situation (rather than seeking a solution) can lighten the mood. It also serves as a good reminder that you are not alone. If you can turn things into a game, you shift the focus (How many times in 24 hours does your social media feed have a kitten picture? A SNL mention? Use the word nuclear?)

Tee up a screen. Watch the movies, TV shows or video clips that make you laugh. If you have fond memories of laughing at Monty Python or Mel Brooks films; if you still keep up with The Simpsons, or can spend too much time on YouTube watching people do dumb things or puppies try to learn how to cope in the world, make a concerted effort to do that more often.

Don’t isolate. Invite others to join you on your quest for more daily joy. Sharing laughter can help you but it can also help others – which in turn helps you!

It may be a little harder to find a funny focus right now, but you can do something about that. If you don’t think that’s possible right now, reach out to a friend who makes you laugh and make plans to get together. Then show up with your clothes on inside out.

That should provide you with a good conversation starter.

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Energy and Focus: Where It Went and How to Get it Back

I’ve noticed that folks are having a challenging time keeping a focus on work.

Not only has the workplace become a more demanding and complex place, there has been an increase in consumer/client expectations. The results are that the workplace is more multifaceted, changing, and faster paced than ever before.

Add to that the pull of technology and social media. Since the November 2016 election and the January 20, 2017 inauguration, there has been a flood of updates, news, reactions and commentary.

People who are achievement oriented and responsible by nature have a solution to the increasingly demanding work place: work longer hours. This solution allows people to maintain a feeling of control. You may figure “If I work on Sunday afternoon and get all my reports done I can hit Monday morning ahead of the game.”

And also rarely exercise, neglect family and friends, eat lunch at the desk every day and logged into the workplace intranet after dinner each night to fit in an extra couple of hours work. Or cram it all in, finding it harder to oversee all of the details, because there is no relaxing/sleeping.  This is a short term, band aid solution and comes at a great personal cost.

More with Less? Physics Says it’s Unlikely
Many see no alternative solution. Viewing the problem as one to be measured by quantity, because there is simply too much work to be done in one day.

What about delegating some of these tasks? That’s not always an easy answer with cutbacks on staffing AND staff already overloaded.

Another difficulty may be working in a culture that is reinforcing the ‘working longer hours syndrome.’

Many hours = “badge of honor”/passage to further promotions.

The challenge to this is that exhausted people are not going to be super productive in the longer term. People are not machines. This is not a sustainable model.

What Can You Do?
You will need figure out your own personal and unique thresholds and tolerable tradeoffs. You can’t do more with less unless you understand what more means. This is not something that can be fixed overnight but there are definitely some actions that will work:

  • Develop Emotional Resilience – Emotional resilience is your ability to adapt, to “roll with the punches” and adjust to adversity without lasting difficulties. To some degree, it’s something you’re born with. Some people, by nature, are less upset by changes and surprises. Some of this is also related to factors that aren’t under your control such as age, gender, and exposure to trauma. It can be developed with a little effort. If you know what to do, you can become more resilient, even if you are naturally more sensitive to life’s difficulties.
  • Emotional Awareness – Understand what you are feeling and why. Knowing why you feel upset can provide valuable information about what needs to change in your life. It’s also important to do research on how to meet the challenges you face.
  • Perseverance – Be action-oriented. Trust in the process and don’t give up. Resilient people tend to view life’s difficulties as challenges and respond accordingly with action, rather than with fear, self-pity, blame or a “victim mentality.” While life can be very challenging, remind yourself that you are strong and can grow stronger and more wise as you handle life’s challenges.
  • Develop Internal Locus of Control – Resilient people believe that they’re in control of their lives, and while we can’t control our circumstances, we can control how we respond to those circumstances, and that makes a big difference in our attitudes and in the course our lives take.
  • Cultivate Optimism – Being an optimist is more than looking at the ‘glass as half full.” (Though that helps). It’s a way of viewing the world where you maximize strengths and accomplishments, and minimize weaknesses and setbacks. See the positives in most situations and believe in your own strength.
  • Support – Know the value of social support and are able to surround yourself with supportive friends and family.
  • Sense of Humor: Be able to laugh at life’s difficulties. If your sense of humor in threadbare or you don’t have much of one, spend time with people who make you laugh.
  • Perspective – Be able to learn from you mistakes (rather than deny them), see obstacles as challenges or a need to create a detour, and allow adversity to make you stronger. Find meaning in life’s challenges rather than seeing yourself as a victim.

.When you lose your focus, take a deep breath and remember to be patient with yourself and just do your best. Keep in mind: this is only a moment; not your whole life


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Need Talent? Ask the Right Best Questions

The New Year brings with it resolutions to make this year better in some meaningful way than last year. You many have exciting goals, challenging objectives, and positions to fill with new employees.

What should you be on the lookout for?


Ouch or Ahhh
A good fit should not be underestimated. You should look for someone who will fit well and add to the effectiveness of your team. Do you know what your team lacks? Someone who is a bit different can cause others to stretch but if they are too different from everyone else, it will be jarring and possibly unproductive. Know the culture and norms of both the workplace in general and your team in particular.

Do It
Can they do the job? While a resume shows people in their best light, your job as manager is to determine if they ca actually do what they say they can do. You want to verify strengths and explore areas that need development. I’ve always been a big supporter of hiring for fit and training for skill. But some skills reveal fit.

  • Have they solved problems without guidance or support? How did they do that?
  • Do they know how to create a budget? What are the steps they take for any large project implementation?

These are not things that will be answered with a simple ‘yes’ or ‘no.’ Listen to the story they tell, if they really answer what you’ve asked about, and how much detail they provide. If they talk about ‘we’ rather than ‘I,’ it may be that they were on team that handled things and they didn’t actually have the responsibility.

How do they handle pressure? Every job comes with some stress and you want people who can rise to the occasion when things go from calm to challenging.  Asking some questions that create a bit of stress may reveal useful information.

  • Why do they think they are good at this job?
  • What do you think is the most stressful situation you’ve ever had to handle? How did you rise to the challenge? What did you learn about yourself?
  • What kinds of people were challenging for you to work with in your last job? How did you manage that?
  • What did you think of our website? What suggestion do you have for how it could be better? Not only does that put them on the spot about a suggestion for improvement, it will let you know if they’ve done some homework about your organization.

If someone tells you they don’t experience stress, they like and get along with everyone, or they think your website is perfect as it is, I’m betting that they wat to keep you from the truth. Dig deeper!

Forget finding a ‘plug & play’ employee. The person who can already do the job is NOT looking for this job/your job, they are looking for the next level of opportunity. Hire the person who wants to learn and is looking for a manager who wants to develop talent. Stop hoping for someone out there who will make your life easier by not requiring you to manage them, develop them, or foster engagement.

Ask the right best questions to find the person who will strengthen your team and then manage their development so that they can

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Are You Resolved?

Are you hoping to make resolutions for 2017 that actually come to fruition? Then I suggest you take out the list of resolutions that you made for 2016. How did you do?

I’ve read that while 50% of us actually make resolutions for the New Year, 88% of us fail at keeping them. Not encouraging data, but I know how we can do better at the kept-resolution rate.

Keeping a promise you’ve made to yourself takes discipline, a skill much like any other muscle in your body. It needs exercise and conditioning to be in shape. If you want to get better at it, you have to practice, practice, practice. If you don’t have much will power, calling on it to suddenly be in terrific condition on January 1 may be asking too much.

Vague promises are not useful. Managing stress is fuzzy and not the same as developing the specific habit of turning the email off after 7:00 pm. While many people include eating better, losing weight, quitting smoking, cutting back on liquor intake, and having better work/life balance as goals for the coming year, creating a specific goal can make you 50% more likely to actually accomplish your resolution. Rather than focus on self-improvement you might want to focus on professional improvement and meet with employees every other week for performance management. Make the new resolution something that is important to you with a benefit that is tangible and observable.

If you want to increase the likelihood of successfully keeping your resolution, try following these simple steps:

One Not Some – Choose one thing to do differently. Stack the deck in your favor by putting all of your energy into accomplishing one key change in the coming year. Rather than disperse your energy and willpower, focusing on one major change in your life will increase your odds of success.

Build on Small Wins – When a doctor admonishes you to lose 20 pounds, you might laugh in their face. But when asked if you can lose 5 pounds, it’s a much more doable target. Start with easy victories to build on.

Share – Tell others about your resolution and enlist their help or support. It can make all the difference between failure and success. Other people can have a tremendous impact on your behavior. Sometimes, writing it down and keeping it visible can help you keep your focus on what you want to do. Seeing how you are moving toward achieving your goal can add to your overall happiness.

Rewards Matter – The goal is to keep the resolution for the year but rewarding yourself along the way can keep you motivated. While enjoying desert after losing weight seems counterproductive, a small serving of a favorite sweet won’t add back all of the weight you’ve lost. OR you could reward yourself with something that has nothing to do with calories. A massage has no calories.

Don’t stress too much if your path to success is not straight and true. Setbacks can happen.  Unforeseen circumstances make the future impossible to predict with 100% accuracy. Strong willpower is a learned skill, not a personality trait. You can get better with practice.

You’ve got a year to make your success happen. If the past is any indication, it  will be here before we know it

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How to Stay Upbeat

When times are especially challenging, there is an extra emphasis on positive psychology. In fact you can get a degree in positive psychology!

There is no magic to positive psychology; it’s a focus on the things that improve people’s lives. Good old Abe Maslow might be the first person to use the term back in the 1950’s, although Martin Seligman is the guy who gets the modern day credit. But as long as there has been the study of psychology, its’ practitioners have examined people’s aspirational goals, intelligence, creativity, curiosity, imagination, and peak performance.

When times are tough the field of “positive psychology” gets extra attention. Many people try to balance the continuing deluge of bad news with an optimistic outlook. Given today’s headlines, a difficult workplace climate, or hard personal challenges, our ability to find hope can certainly be tested.

stones-451329_960_720Happiness feels better than anger or depression. There are studies that actually measure the positive effect an upbeat attitude can have on the bottom line. There is research that suggests that being happy at work can improve revenue, employee engagement and retention, customer loyalty, and even creativity. I don’t advocate acting as if a bad situation isn’t happening but I do think it makes sense to focus on what you CAN do, what you are good at doing, and what brings joy into your life.

Take Action
Upbeat professionals and optimistic organizational leaders behave in ways that generate positive energy. Apply some of these tactics at work when you feel things dragging you down:

  • Communicate positive stories from customers. Not only are you focusing on the people who support your firm, you are providing reinforcement feedback to employees who want to know that what they are doing matters to the recipient of the goods and services of your firm.
  • Acknowledge someone who made you more effective. Gratitude and attention improves productivity.
  • If someone’s strengths don’t align with their job responsibilities, see if you can adjust the job. People like to ‘go to their strengths’ and tend to solve problems faster when they are feeling capable of doing so.
  • Hire for fit rather than skill. Skills can be taught but a good cultural fit is worth more to your firm in terms of positive energy and emotional strength, both critical attributes in tough times.
  • Focus outward rather than inward. Helping others can be empowering and keeping your attention on what may be going wrong tends to drain. Complaining may be the default mode of choice, but it IS a choice. Choose to concentrate on ways you can take action or support others.
  • Do something that is fun . “Wacky Hat Day,” “Ugly Sweater Day,” or even a scavenger hunt won’t change the business climate, but they are the kinds of things that can create an opportunity to lighten up, have some low-cost fun, and help people focus on having a good time. Smiling can be contagious and the physical act of laughing is an exhale that relaxes the muscles.
  • Take time to inspire and create. Retreats that focus the team on their work can keep them focused on how their contributions fit into the larger purpose of the organization. When the retreat is over, you’ll be poised with new ideas, strategies and a fresh focus.

Hope can vanish if left to flourish on its own, so doing nothing at all can make the workplace a drain on people’s psyche. If you want to impact climate in a positive way, be intentional about it. Your goal should be to help folks stay focused on doing what they CAN so they will be more upbeat. Since each person is unique, employees will define happiness at work differently from each other. There is no ‘one size fits all’ but there is an outlook that communicates:

It can be better, it will be better, and we can do it together.


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Will You Fight of Take Flight?

aanoyedWe all have an internal sense that there is a binary choice when confronted with a threat or an uncomfortable situation. This is known as the fight or flight response.  When feeling threatened by people or things that create a sense of danger, we choose to fight and take on the threat or depart – to live another day.

The co-worker who insults and bullies their way through conversations and situations can viewed as a threat to our peace of mind.  A boss who berates members of the team regularly to prove his or her point in team meetings can cause us to feel nauseous about the climate they are creating at work and the concern over the possibility that we might be their next target. As creatures with nervous systems triggered by a pituitary gland that has been honed by thousands of years of evolution, whether we are gearing up for a battle or looking for the nearest exit – those feelings are bound to cause a physiological reaction.

However, your choice of being proactive or reactive, can positive or negatively change the trajectory of your career as well as your heart rate.

Granted, there will be risks associated with your choice, whatever it may be. When you were younger and you spoke your mind at home or in elementary school, if it meant that you and your siblings were grounded or the whole class had to go without recess, you learned about consequences. You may not have been the most popular kid that week, but you chose to take a stand.  The more educated, thoughtful, and strategic you are about the risk, the better you can create a plan of action that is most beneficial for you.

Below are a few tips that I use to help frame up the situation for the best outcome possible.  Choosing just one can help you successfully navigate uncomfortable conversations and situations:

  • Not everyone will like you: this is something my mom always told me. As an adult, taking the high ground and choosing the option that you know is the right thing to do can help you build a career bridge to better things. However, knowing when to speak up and when not to open your mouth is a key skill. If staying silent and not speaking up directly impacts you, step up to the plate with confidence and courage.  Have the courage of your convictions.
  • It can be all in the delivery: How you deliver the message can matter as much as what the actual message is. Being able to respond in a professional and tactful manner even if you are coping with an internal and possibly emotional response at the same time is necessary for the workplace.  It is a good rule of thumb to be courteous and respond “I would rather not have this conversation,” and walk away.  Basic courtesy in the face of negativity will give you the power to maintain control.
  • Tell the truth: Be aware of your timing as well as who is in the room. Tact and digression are useful skill sets when communicating honestly. Being tactful and discreet means having a sense of how your message will land with others.
  • Be aware and prepare for the consequences of speaking up: Taking action should also require you to forecast the cost. There can be some political fallout. Don’t let it take you by surprise or derail your efforts. Anticipate both the up and downside of your words and actions. Ask ‘What is the worst thing that can happen if I do/say this?” And then plan accordingly.
  • Timing is important: While not everyone is patient, everyone can develop patience. When you are thinking about what acting might cost, think about what waiting might cost as well.

When the impulse to fight or flee comes on, that actual moment can be measured in nanoseconds.  Develop the habit of pausing and take a deep breath before speaking (S.A. Suck Air). You can’t talk when inhaling and the pause allows you to remember your strategy and the words or actions you want to use at this moment.  Be intentional when deciding whether to stay or go.

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What Do Stress Hardy People Do?


Stress = Pressure –  Adaptability

Stress is the gap between the pressures brought on by life’s events, and our ability to cope with them and adapt. One stressful episode may not be difficult to handle, but over a period of time, built-up stress from several different incidents can contribute to problems such as heart disease, ulcers, colitis, hypertension, psychiatric disorders, and decreased resistance to disease. And it should be added that resentment and guilt are stress-related illness!

Given the algebraic nature of the equation – to manage stress more effectively, you need to  either reduce or remove the pressure or increase your ability to adapt. So if quitting the job, leaving your partner, or selling your kids off seems like a goofy way to reduce the pressure in your life, you must review ways to increase your ability to adapt to the life you are living.


Luckily, the news is good! There are ways to make yourself more ‘stress-hardy’ so that you develop the resiliency to manage stress more effectively.  While the following strategies may not be intuitive, these are approaches that can help alleviate feelings of pressure and tension and can be learned and practiced until you become a Master.

 Open to ChangeA degree of open-mindedness and flexibility can help your effectiveness when coping with change. Few things are “written in stone”. One of the few things you can count on is that things will not stay the same. Think of embracing change and planning for it, rather than resisting it.

Feeling InvolvedThe stress-resistant person is emotionally committed to work as well as work relationships. They have goals that they are working towards. Eastern philosophies believe that there is only now. Know what you value, and then spend time doing it. Have goals for 5, 10, and 15 years from now – and work toward them.

 Feeling In Control – If you feel like a victim and you find yourself blaming others, you are not taking responsibility in your life; you are giving up control. Identify where you do have power, and then take control!

Seeing the HumorUnder stress, your sense of humor can go right out the window. That is too bad, because laughter can be a great way to cope with stress. Physically, you are releasing tension by relaxing muscles and exhaling. Even a brief smile can relax you and serve as a reminder to keep your perspective.

Keeping PerspectiveNot having a good Wi-Fi connection when you need one is pretty annoying. A project deadline moved up two weeks can be infuriating. But think about what your life would be like if the person you cared most about suddenly died tomorrow. Instantly, your perspective changes and these other things are not so important anymore. Life is short. Channel your energy into those things that are really important to you.

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Maintaining Focus

focusOne only need to turn the television on or receive an email or text on your PDA to become distracted.  In today’s world, the distractions inside and outside of the workplace can be too numerous to list — heated office gossip, political rhetoric, or the latest hacking scandal compete with ‘do you have a minute’ interruptions, sudden emergencies, and last minute revisions. The obvious question becomes, how can you maintain focus and productivity for employees in a world that at times can have distractions at every turn?

It can be easy for what was once a casual conversation over coffee before the morning meeting to turn into heated discussion that can carry on throughout the work day or leave an after taste that lasts for the rest of the week. Productivity dips, egos may be bruised, and professional relationships can suffer.  How can you maintain and foster a healthy workplace for your employees in today’s world of a two second focus?

I suggest sticking to the basics.  Just because the world may feel like it is spinning off of its axis doesn’t mean you, your colleagues, or your employees have to respond to every little thing that competes for your attention.

Here are my tips:

  • Rally People Around Organization Goals. It is easy to have the annual goal setting meeting, but it is essential to check-in and measure against those goals throughout the year.  This is a time to remind people of their roles and responsibilities and how they support the larger vision for the department and ultimately the company. It can also be a good time to assess and get input about what is working and what is not.
  • Develop and Build Your Team. Periodically step outside of the traditional work day and do something different and fun that allows people to connect in a more personal way.  People can experience a different side of their leaders and team members when work is not the focus. Create new engagement pathways that allow folks to possibly shake-off or work through any negativity or awkwardness from work related situations. Connect the dots to back on the job application so people understand that it’s not just entertainment on company time, it is another way to develop an effective team.
  • Encourage Breaks. Give everyone a chance to clear minds and recharge. Not only are you making an investment in the wellbeing of others, you are communicating that you value and respect others. There are several studies that indicate that employees who feel valued or more willing to invest and put effort in their work. Pay attention to the clues that stress or focus on one thing for too long is taking a toll.

Don’t confuse ‘focus’ with ‘mindfulness.’ Mindfulness is about meditation – the ability to achieve a mental state of complete tranquility. It’s a great stress buster and it would be terrific if every workplace provided opportunities to teach and engage in the practice of meditation. Focus is the ability to fix your attention on an object or idea for a long period of time. In today’s over-stimulated environment, it’s a skill that can be taught and encouraged.

It is estimated that on average, we have approximately 60,000 thoughts per day — That equates to one thought per second.  And that does not include the external distractions.  On average you spend 40+hours each week with your co-workers in one week, which can translate to approximately 1,520 hours per year.  Fostering a healthy workplace is not just essential – it is a must to ensure productivity and engagement and maintain focus.

I’m hoping you were able to read this entire blog post in one sitting without any interruption. If not, perhaps we should talk!


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