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"Joni knows exactly what to say, how to say it, how to strike the perfect tone so that her audience hears, understands, and most importantly learns from her message. I've been working with her for over a decade and I've not met anyone with better listening skills, communications skills and the ability to silence the noise in our heads to get right to the heart of the matter."
Sally Solis-Cohen, President, CEO IntroNet LLC
"We always find Joni to be an enthusiastic, informative, and interactive facilitator. Our course attendees look forward to Joni's sessions and how she maintains engagement. Joni is thorough in her material preparation and is a purposeful planner. She clearly loves he rprofession and it shows!"
Kathy Warner,
Training Director,
Service Coordination, Inc.
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About Us
Joni Daniels understands the key issues organizations face in working to motivate, educate and inspire their people.
Joni's Services:
SPEAKING
FACILITATING
TRAINING
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1:1 GUIDED EXECUTION
POWER TOOLS
are designed to promote people’s potential and productivity.
Clients are able to realize the benefits of increased effectiveness, efficiency, empowerment, and productivity that translate to profitability, success and satisfaction.
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March 2013
Here Are the Keys - Just Drive!
“She’s a senior level executive, having problems with a couple of the men on her team. It would improve her management style if she could be more forceful with them.”
“I don’t know if this manager understands his role. He needs to manage people, not befriend them.”
“If you can’t help change her behavior, we may have to fire her. A new boss means new standards of performance and while she is very good technically, she is woefully inadequate interpersonally.”
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There are times at work when you (or an employee) need someone to talk to.
 It’s nice if your boss can serve as a mentor, acting as a guide through the difficult challenges at work. If your boss can have your best interests in mind, and have the knowledge, skills and patience to help you develop strategies and develop the ability to be successful, that is terrific.
In a perfect world, that’s exactly how things work.
But in the real world -
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Many bosses expect their employees to just ‘get it’, as if learning a new skill is as easy as describing the desired outcome.
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·Bosses may not have the time to help you out. They are busy, maybe even overwhelmed, and thinking about their company, department, professional challenge, budget issues or their own career a lot and maybe not your career so much.
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·A boss may not be all that good at mentoring, coaching, guiding or providing the feedback you need to perform at the higher level they are so eager to see from you.
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·The boss may not have the patience required to help you achieve the level of performance they are seeking. Patience requires time which may be in short supply, and a temperament that they do not possess.
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·There is no boss. It’s all up to you and while you are very skilled and talented, you have run into a situation that is very challenging. You are coming to the conclusion that you could use some help.
If Only
Do you remember when you learned how to drive? I’m betting that your mom or dad drove you around when you were a kid. You sat in the car and watched. You looked out the window, observed different weather conditions, and experienced highway, city, suburban and rural roads. You saw safe drivers, reckless drivers, anxious drivers, and distracted drivers
But who in their right mind would turn to you and say “OK. You’ve watched me drive. I’m now going to let you take the wheel and drive. I know you’ll be great! Good luck.”
Just drive – right? If only it was that easy!
The reality is that some of us pick up driving quickly, some of us have had our share of accidents, some encounter new driving experiences even after years of experience behind the wheel, and some of us (in the spirit of full disclosure) never quite mastered the art of parallel parking.
Who Needs Help?
Professionals in every field, from senior-level executives, directors, managers, first-line supervisors or other employees who serve in leadership positions may need one-on-one consulting. Men, women, inexperienced, emerging leaders, young, and seasoned people all can use help in developing the confidence and judgment they will need as they move up within an organization. These are motivated, creative people who are temporarily blocked. They are people in transition, the stressed and well intentioned. Recalcitrant, resistant, long time employees who are not eager to change and eager, optimistic professionals who can’t wait to see improvement can need help. They might be highly talented technical experts who lack the interpersonal skills and social savvy needed to execute their job well.
Guided Execution (one-on-one consulting) is what is needed and it’s a service I provide. By making this investment in your employees, your entire organization will be positioned to improve its performance and productivity.
What's the End Result?
When a manager invests time and money in the professional development of their employees, they're hoping that it’s an alternative that will work. That’s always my goal too. I’m an ally who understands that it’s hard to change and can be challenging to learn new behaviors and create new conversations. I maintain that people are capable of learning new behaviors and executing them successfully in order to accomplish the goals and objectives set. I’m not a cheerleader. I’m a truth-teller, a trusted confidante and a co-strategist. While goals may be as different as the people I work with, the work is designed with the outcome always in mind: enhancing behavior, reducing stress, alternatives created and strategies and skills developed. The key is that clients feel supported, productive and ultimately, more confident.
 By working together, one-on-one, clients learn about specific professional interpersonal competencies, tapping into natural skills they already possess and develop new skills they need to achieve their goals. Managing and leading change and handling difficult and sensitive situations with individuals are often the desired outcomes. Investing in professional development, retention, and accomplishing the goals set are part of the assignment.
The senior level executive developed an assertive style that both fit her personality and achieved the results she and her manager were looking to achieve.
The manager who didn’t clearly understand his role was able to gain comfort and confidence in creating and maintaining an appropriate professional distance and demeanor with his employees.
The director whose interpersonal skills were lacking learned how to adapt to a new boss with very different expectations sufficiently to continue in her job.
My work in 1:1 Guided Execution is collaborative and aimed at improving the client's independence and success. Organizations see the results in their confidence and improved performance. My goal is always a successful departure. That works for me.
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Upcoming Events
Your Personal Merger: Work and Life
Network 2000, Baltimore, MD
March 19, 2013
Manage Your Time: Save Your Sanity
Maryland Works, Inc., Columbia, MD
April 16, 2013
Sign up
Power Tools for Women®: Plugging into the Essential Skills for Work and Life
Notre Dame of Maryland University, Baltimore, MD
April 16, 2013
Alumni event
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What's New with Joni
MANAGEMENT MATTERS
Joni's been a contributor to citybizlist's Baltimore edition for several years, writing a biweekly column on "How To" tackle management issues.
Since January she's changed the focus to "Management Matters", now available biweekly on Mondays to readers in Atlanta, Baltimore, Boston, Charlotte, Dallas, Houston, New York, Philadelphia, Pittsburgh, South Florida, and Washington, DC.
"Management Matters" examines social media conversations on management challenges with Joni's unique perspective. Join the conversation!
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