“It’s not personal – it’s just business.” Have you gotten that advice from someone? When receiving improvement feedback, involved in friction or conflict, when an organization undergoes a reorganization, a proposal is rejected, a valued employee leaves – lots of… Read More
Archive for the ‘Feedback’ Category
It has been said the ‘curiosity killed the cat.’ So I guess I shouldn’t have been surprised when participants in recent training programs, while instructed to ask questions in an interactive exercise, stated that they didn’t want to appear intrusive;… Read More
High self-confidence and self-esteem can prevent people from improving: if you are not aware of what needs improving, how can you get better?
Most people are overly focused on getting work done and the interpersonal skills required to work well with other people well gets second (or third or fourth) billing. However, if you are looking to have more effective conversations, you can!
When you ask ‘yes/no’ questions, you are often only looking for two possible answers. Sure – that’s more efficient. And everyone these days wants to be getting things done more quickly. But it limits the information you get before you even get it! And information is incredibly useful.