Touching base with people you care about, work with, have worked with in the past, or miss – is something that is easy to do. So why don’t people do it more often?
There are many things I do at the end of the year: settle up accounts, prepare for the coming year, celebrate with some, congratulate some, and thank those I’ve worked with in the past year. There is some looking back and for some – looking ahead at what we want to accomplish in the coming year.
All of this is my way of saying that I think it is important to remember to check in on your clients, colleagues, friends and family.
For some, a happy exterior can hide stress and distress. Saying things are no so OK is not something that routinely comes up in passing. That’s why it’s important to find the time to reach out, listen to people and to pay attention. Letting someone know you are there for them and care about their well-being can be incredibly helpful for them to know. Even if they don’t want to talk at that moment, they might appreciate just knowing that you care.
Are you thinking that checking in on someone makes you seem overbearing or like their worried mom? I confess I occasionally worry about coming across that way. And I don’t want to look like I’m trolling for work either. But I know from years of experience that If just one person feels like I care enough to connect, touch base, and notice some clues about their well-being, then I’ve communicated the most important thing there is – that I care and they are not alone
I recently touched base with someone I had worked with early in 2019. They were so pleased to hear from me and happy to report how things were going now. And they also shared something that was not going so well for them that we talked about that was a very big deal. I would have always regretted not reaching out just because I didn’t want to appear like I was trying to drum up work.
It also led to a conversation about how hard it can be for people to say that they are not doing as well as they would like, or as well as it may look. There are people and situations we encounter that can throw us for a loop and it’s not easy to figure things out on our own. There are days when it might be good to hear someone say that they were thinking about you, appreciate you, and that you matter.
So tell people. Even when it’s not the end of the year. Tell people for no reason other than it makes you feel good to tell others that you were thinking about them and appreciate them. Send a text. Shoot an email. Face-time . Marco Polo a message or Snap-chat if you prefer. Let people them know you’re thinking about them. Put a reminder on your calendar.
Just in case they’re caught in a moment where they think no one really cares. You never know – it could make all the difference.